If you facing some problems while operating our products, please following below steps for find a better solution:
1. Please read the user manual carefully and following it step by step firstly, you can find it in the package when you received. Or contact our sales to get the user manual in electronic version.
2. If the problem is still existing, please email us to describe the details of the problems, clearly if possible, better is send us some screen shot of software setting, photo of wiring connection, pictures of the products to us, our technical will solve it for you in our first time.